Service design and branding services

Technology is transforming our lives and for your company, competitive advantage no longer comes from what you do, but rather from how you do it. Quality is universal. To really engage customers, you have to deliver a better customer experience.

At Brand Manual we help you define and design 
this customer experience in a way that makes sense.

In order to discover what your customers really value, we rigorously apply people-centric design methods and research. Thereafter our unique combination of service design and communication skills ensures that there is no lost-in-translation as we move from strategy to execution. Whether it is online, offline or somewhere in between.

We offer services in four areas, which are interlinked: