top of page
J.Margus Klaar
Jan 172 min read
Profiõppe mudelid loovad kutsehariduse tulevikku
Kutsehariduse mudelite loomiseks viidi läbi kuuekuuline arendusprogramm.
7
Kaili Kallas
Jan 172 min read
Noortekeskuste teenusmudel paneb noored teenuse keskmesse
Ühe suure ettevõtte või organisatsiooni igapäevane juhtimine on korralik pähkel - palju kliente, töötajaid, teenuseid, tooteid, mis kõik...
24
Kaarel Mikkin
Oct 4, 20244 min read
Rongisõit on ajavõit?
Rongisõit on ajavõit. Aga mitte siis, kui oled sunnitud mitu tundi püsti seisma või halvemal juhul põrandal istuma... Järgnevalt väike...
318
J.Margus Klaar
Oct 4, 20242 min read
Complexity creates more complexity
Companies often end up creating their own nightmare. At fault is the lack of a clearly defined company ambition and idea: what the...
10
J.Margus Klaar
Jun 25, 20241 min read
Rebuilding Ukraine with modular construction
An innovation program to rebuild Ukraine with modular construction.
20
J.Margus Klaar
Jan 22, 20243 min read
Untangling wicked problems
Service design in the public sector requires a different, and more careful, approach.
29
J.Margus Klaar
Dec 27, 20232 min read
How 'bout them apples!
Since we started doing design thinking and service design trainings, we’ve always included a section on creativity
24
J.Margus Klaar
Dec 20, 20234 min read
Disregarding feelings means disregarding your customer
There is nothing worse than being treated as a wallet, rather than a valuable customer.
20
J.Margus Klaar
Dec 13, 20233 min read
Doing is harder than talking
In designing services, figuring out what the problem is, is just the tip of the metaphorical iceberg.
31
bottom of page