This summer, we’ll make you #talkabouticecream

Share your impressions of your summer’s brain freeze using #talkabouticecream on Instagram. In August we’ll reward the summeriest, tastiest and ice creamiest image with a huge amount of our favourite ice cream.

Brand Manual Bulletin

Stay abreast of the latest in the intersection between service design, communication and uncommon sense.

Seventy-one percent of business leaders...

… believe that customer experience is the next corporate battleground.

Service design is the new marketing

We build brands by improving your customer’s experience one touchpoint at a time.

Brand Manual Bulletin

Sign up to the Brand Manual Bulletin and stay abreast of the latest in the intersection between service design, communication and uncommon sense.

Featured

New dog new tricks

New dog new tricks

Much like the universe, Brand Manual too is constantly expanding. Villu Koskaru, meet everybody. Everybody, meet Villu.

Still waters run deep

Still waters run deep

A message agency is a new term. Unburdened by the negative connotations often associated with the field of public relations.

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Still waters run deep

Still waters run deep

A message agency is a new term. Unburdened by the negative connotations often associated with the field of public relations.

President of Estonia Christmas project

President of Estonia Christmas project

Every year Brand Manual has been working with the country's president. The goal is to showcase something extraordinary about Estonia. This year’s main motif is venturing into the unknown.

Ask not for a lighter load, but for stronger shoulders

Ask not for a lighter load, but for stronger shoulders

Respo has been producing trailers as tough as nails for the past 25 years. As a testament to the fact, you can still see the ones built back in 1991 still on the road today.

Testimonials

Brand Manual’s team understands our business needs perfectly. They’re always able to unravel our complicated tasks with elegance and reach our desired objectives. I pay my highest regards to them!Risto Rossar – CEO, Insly
Brand Manual doesn't only help you create a brand, but work through your business idea with you. Much more than a branding agency, Brand Manual is a strategy agency.Jakob Saks – Founder & CEO, Rabaconda
Brand Manual created the conditions in which NoBananas could gain a strong public image by helping to design a distinct and memorable brand. Combined with NoBananas' dedicated team and inordinate amounts of work, this all makes for the world's best fresh berries retail concept ... which definitely ain't got No Bananas.Andero Keronen – CEO, NoBananas
When we met Brand Manual, we were looking for a designer – fortunately, we got much more. We got a strategic partner, who helped us develop our business plan, pointed out different options and encouraged us along the way.Kristel Kelder – Brew madame, Pöide Brewery
Our cooperation with Brand Manual started in 2010. Since then, the turnover has increased 25-30% annually. It is hard to measure the impact of design in this, but the figures speak for themselves.Eero Valge – Partner, Artproof