Brand Manual Bulletin
Stay abreast of the latest in the intersection between service design, communication and uncommon sense.
Seventy-one percent of business leaders...
… believe that customer experience is the next corporate battleground.
Service design is the new marketing
Technology is transforming our lives and for your company, competitive advantage no longer comes from what you do, but rather from how you do it. Quality is universal. To really engage customers, you have to deliver a better customer experience.
Produktion2030 is the strategic programme for production research and innovation in Sweden. Its goal is to create a national foundation of research, innovation and training to facilitate competitive Swedish production by the year 2030 and to act as a catalyst for collaboration between academia, research institutes and industry.
- RT @IDEELLARENA: Möt @SofiaBrandstrom @ovellemark och Alf Westelius 6 sep i höstens första strategiforum om digital kompetens. https://t.co… 23 hours ago
- The Service Design Award 2016 shortlist is out and we're on it! :) The winners are announced on Oct 27. https://t.co/aASbDyvew2 3 weeks ago
- Läs om #servicedesign, #AI och #bots i senaste numret av Brand Manual Bulletin. https://t.co/ZdRztEmaRO https://t.co/BhcOnZAt72 9 weeks ago
- RT @Produktion2030: Lars-Henrik Jörnving, @ScaniaGroup & board member of @Produktion2030 key note speaker at #CIRPdesign @KTHuniversity htt… 10 weeks ago
- Underbara @AndrevWalden utövar kundens makt och får @arlasverige att agera med instant service design. https://t.co/R7bb4QltU1 Bravo båda 2! 10 weeks ago
- RT @NordicDesign_: 10 Digital Trends that will define 2016 by @ServiceDesign_ https://t.co/V7Ho2R49MO 11 weeks ago