Brand Manual is 6 years old.

How did that happen?

Seventy-one percent of business leaders...

… believe that customer experience is the next corporate battleground.

Service design is the new marketing

We build brands by improving your customer’s experience one touchpoint at a time.


The Stockholm syndrome

I recently had the good fortune of living and working in Stockholm for a change. The change didn’t last long, but it was as refreshing as being punched in the face by the north wind – very.


How to change a mousse really quickly.

brand manual sweden @brandmanualSE


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How to change a mousse really quickly.

Wendre: an industry captain that looks the part

One the biggest bedding producers in the world needed to feel and look the part.

Decision making made easy

A collaboration tool that actually works as people expected it to work.


Brand Manual’s team understands our business needs perfectly. They’re always able to unravel our complicated tasks with elegance and reach our desired objectives. I pay my highest regards to them!Risto Rossar – CEO, Insly
Brand Manual doesn't only help you create a brand, but work through your business idea with you. Much more than a branding agency, Brand Manual is a strategy agency.Jakob Saks – Founder & CEO, Rabaconda
Brand Manual created the conditions in which NoBananas could gain a strong public image by helping to design a distinct and memorable brand. Combined with NoBananas' dedicated team and inordinate amounts of work, this all makes for the world's best fresh berries retail concept ... which definitely ain't got No Bananas.Andero Keronen – CEO, NoBananas
When we met Brand Manual, we were looking for a designer – fortunately, we got much more. We got a strategic partner, who helped us develop our business plan, pointed out different options and encouraged us along the way.Kristel Kelder – Brew madame, Pöide Brewery
Our cooperation with Brand Manual started in 2010. Since then, the turnover has increased 25-30% annually. It is hard to measure the impact of design in this, but the figures speak for themselves.Eero Valge – Partner, Artproof