Brand Manual is 6 years old.
How did that happen?
Seventy-one percent of business leaders...
… believe that customer experience is the next corporate battleground.
Service design is the new marketing
We build brands by improving your customer’s experience one touchpoint at a time.
I recently had the good fortune of living and working in Stockholm for a change. The change didn’t last long, but it was as refreshing as being punched in the face by the north wind – very.
- RT @rufflemuffin: We choose #servicedesign because we cannot directly design experiences. We can create services that provide an experienc… 1 day ago
- RT @brandmanual: Thank you @janeoblikas! Get your book: http://t.co/yYjTNRUM3L http://t.co/c3pe7S8Iy9 5 days ago
- AWS Summit - Stockholm #aws http://t.co/Fjg23S5b3g 5 days ago
- RT @kaarelmikkin: Exchange program for @brandmanual people kicked off well, i dare to say. Enjoy the fairy tale from @JennyliHS http://t.co… 1 week ago
- Kundens upplevelse är den viktigaste aspekten av ditt varumärke. #servicedesign http://t.co/HryE2aq0SB http://t.co/hhojl8ijRb 1 week ago
- RT @kaarelmikkin: When it rains, it pours. Literally. #busstop #usability #fail http://t.co/Fr6JOJIxq8 2 weeks ago